F.A.Q.

“Sometimes questions are complicated and the answers are simple”

– Dr Seuss

What kind of documents needed to bind the contract?

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Am I allowed to modify the timeline that I designed?

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What we value

Our specialised educational training allowed us to become professional Mediators, Arbitrators, Conciliators or Dispute Practitioners. This is a profession where clients’ emotional and psychological well-being play the most important role. In the midst of emotional or even violent flare-ups we always act in a professional manner. This way we stay in control and inspire trust in the process.

Although we always act in a professional way, we are fully aware of the fact that we work with people’s emotions. We understand the role which hurt, confusion, vulnerability, anger and anguish play in the conflict. Therefore, although completely impartial, we allow empathy to assist us in guiding the communication in such a way that both parties take equal part in reaching a fair agreement.

For us integrity means being honest, ergo, consistently and without compromise adhering to ethical principles and strong morals. Integrity encompasses those ethical values which we live by such as uprightness, decency, fairness, truthfulness, sincerity as well as trustworthiness and honour.

A substantial proportion of our conflict mediations are in the context of family, especially divorce cases. In most of these cases there is at least one child’s future involved. The law states that agreements much be reached in which the best interest of the child/ren is paramount. Children are extremely vulnerable and their rights have to be protected. It is our passion to ensure that the children, our future, are protected, cared for, educated as well as be given opportunity to develop their interests.

“Within the child lies the fate of the future” – Maria Montessori

By nature of our job we empower vulnerable people which to us is truly rewarding, satisfying as well as inspiring. To see how desperate, depressed, angry, oppressed, devastated, hopeless or deeply traumatised persons respond to fair treatment and a safe, controlled environment, is our reward. We create a space in which both parties have equal opportunity to voice their concerns as well as have equal say in the agreement without fear or intimidation. They are in control of the agreement and not a judge or court. After successful agreement is reached, both parties go out empowered to face the world.

We have a special interest in assisting with people with disabilities. All people should have the same rights and opportunities befitting their personal abilities. Just-Media is devoted to
assisting with disabled persons in any which way we can.

“Disabled children are equally entitled to an exciting and brilliant future” – Nelson Mandela

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