Civil Mediation Services

Words are like keys. If you choose them right, they can open any heart and shut any mouth.

– Anonymous

What is Civil Mediation?

Mediation – a highly successful, flexible and fast form of alternative dispute resolution.

Wherever people go, friction, strife, disagreements, disputes, as well as conflicts to the extent of feuds are not far behind. All because people have different personalities, likes and dislikes, beliefs, cultural backgrounds, political views, religious views, educational backgrounds, etc.

Some people possess a more tolerant personality, while others tend to be selfish, self-centred, materialistic, arrogant and aggressive. Such people love strife and will use any excuse to sow discord with the sole purpose of provoking others.

Other people have domineering personalities and will use their position, money, education, physical strength, age advantage, etc. to bully those they perceive to be lesser than themselves.

There are those who like to spread rumours as well as disinformation and discriminate against people they dislike for some invariably baseless reason.

There is no end to the things people disagree or quarrel about. One might shake your head in disbelief, but if this was your unfortunate situation, you will need a civil mediator to guide you through as swiftly, painlessly and cost effectively as possible.

Just-Mediate’s Civil Mediators are qualified and accredited in South Africa as well as Internationally. It is our job to bring together in the same room, as well as at the same time, all those in dispute with the sole purpose of reaching a settlement rather than going to court.

Our mediators are able to facilitate a fair process, allowing all parties to argue their side. They are completely impartial and offer to handle any civil dispute between individuals as well as between an individual and a business.

You can put an end to the unpleasantness.

Contact Just-Mediate now!

Issues Necessitating Civil Mediation

Full Range of Civil Disputes

Disputes can originate among church members, community members, politicians, businesses, club members, in short, it can affect every sector and every person. Whoever is involved in the dispute, if it stays unresolved, it can turn ugly ending up in court and costing a lot of money.

Just-Mediate’s business is exactly that – to help people caught up in conflict to resolve their differences in a amicable, fair and calm way before it gets out of hand. Save yourself time, money and lots of stress. Contact Just-Mediate for a professional, impartial, fair as well as compassionate resolution of your seemingly insurmountable problem.

Just-Mediate successfully facilitates issues between conflicting parties regarding the full spectrum of aspects related to property.

Types of property disputes:

  • Real estate disputes
  • Property ownership right,, or land title disputes
  • Residential landlord and tenant disputes, rent arrears, lease extensions
  • Joint-ownership disputes
  • Boundary disputes
  • Noise nuisance claims and mischievous pets
  • Neighbour disputes
  • Building and construction disputes
  • Property maintenance service disputes
  • Trespassers
  • Damage to property claims

Just-Mediate assist in disputes about family inheritance money among siblings and other family members. Nothing like perceived claim on money to ignite the flames conflict!

Types of family-wealth disputes:

  • Dissolution of Trust disputes
  • Trust property disputes
  • Estate property disputes
  • Common breaches of fiduciary duties
  • Unauthorised executors
  • Undue delay of obtaining probate
  • Estate disputes
  • Disputed wills and probate claims
  • Inheritance disputes between siblings

Just-Mediate effectively facilitate communication in all business related disputes. Business is one of the most productive breeding areas for conflict and disputes because business is about money. People are predominantly very touchy about being separated from their money in ways they perceive to be unfair or fraudulent.

Types of business disputes:

  • Consumer disputes re goods and services such as rude behaviour of staff, discrimination, dissatisfaction with products
  • Service delivery disputes in various sectors
  • Transportation disputes 
  • Small claims
  • Violations or breach of fiduciary duty disputes
  • Business ownership and partnership conflicts
  • Shareholders disputes
  • Professional negligence claims
  • Claims against financial services and banks
  • Company-supplier disputes
  • Business to business disputes
  • Commercial contract terms
  • Breach of contract disputes

advantages of mediation

Saves Time & Money

Through our mediation one can speed up settlements and reach agreements faster than through litigation. Thus saving time which, of course, translates to saving money. Going the court-and-lawyer way often unnecessarily draws out the process and can eventually become very expensive.

Holistic Approach

Our mediators provide legal as well as other relevant information to assist parties to make informed decisions taking into account aspects such as fairness, age of children, the children’s best interest, etc. There can be two mediators, one with legal, and one with psychological background.


All discussions and information shared by the parties are confidential. Nothing can be used as evidence in court without consent of both parties and no mediators shall become witnesses. Court proceedings may become publicised, but what happens in the mediation room, stays there.


To go the mediation route, is completely voluntary. You choose if and how, and are free to end the mediation at any stage. Our mediator is impartial and does not impose decisions, but rather helps parties to understand each other’s position, so to reach a voluntary, mutually accepted agreement.

Greater Control

Our mediator simply facilitates the discussion of the problem between the parties to make sure each one gets a fair chance to voice their concerns. This way the parties share control over their lives after divorce and not the judge. Each one holds the power to decide about their futures in their own hands.


A mediation session is informal, cordial and keeps distress to a minimum. It happens at a convenient venue as well as time and is kept simple and flexible to improve communication. Our mediator is neutral and experienced and offers support in difficult situations to both parties alike.

High Success Rate

Agreements reached in our mediation sessions are voluntary. Our impartial mediator facilitates co-operative efforts to reach mutually agreed upon settlements which are not imposed on them. This mostly results into parties diligently following their own stipulations in the agreement.

Preserve Relationships

Unsolved conflict can unfortunately completely destroy relationships. During our impartial mediation we focus on effective communication, respect towards each other, fairness and reasonable behaviour. Relationships need to be preserved because people have to live and work together.

Our Client Stories

Customer feedback is the true barometer of the merit of a company’s service. Share in the comments of some real-life customers.

Mrs Agigail Viveiros

In my dealings with Jonathan Pangas, I have found him to be an incredibly competent mediator during exceptionally difficult matters. Jonathan is hard-working, attends to matters promptly and is professional in all his work.

I have found him to be ethical, fair and his heart lies in finding the best solution for all parties. Jonathan will investigate all aspects of a matter in meticulous detail before he comes to any conclusions or recommendations.

He has a particular concern for finding the best interest of any children involved in any matter.
Jonathan has an amazing insight into people, like I have never seen before.

Obhalayo Efad Dube

Igama lami ngingu Efad Dube ngiphuma eZimbabwe. uJonathan Pangas nqineminyaka emibili (2years) ngimazi. Ukumazi kwami ngimazwiswa Ukuba umeli (lawyer).

uJonathan Pangas Wangisiza kakhule onyakeni odule kumphatni wami waphambili uMr Van Vrysberg owamane Wavala ihopisi ngaphandle kokukhuluma nami. Mnumzane uPangas uangisiza ngokungimela wangitholela imali yami ngaphandle kokuba namaphepha asemthethweri (permit).

Kungenxa yomsebeni wakhe omuhle okuba umeli uJonathan Pangas okugenza ngingawuvali umlomo ngaye.


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